brough car in for gas issue replaced things charged hundreds n didn't fix the problem misdiagnosed went back wanted another 5 hundred to fix the issue that it was brought in for in the first place would never go back
Meant to post this a couple months ago when we had services completed. Very friendly staff, quick in getting the car in and worked on and fair pricing. They use NAPA parts too. Can't ask for much more than that.
I sincerely regret using this business and recommend Morgan County stay away and find other business for auto repairs!
I took my 2004 Mitsubishi Endeavor in for engine miss and electric window issue. Was diagnosed with having ignition coil bad and needing window motor replace. They also informed me that front wheel bearing was bad and would need replaced. Was informed total price would be $1600.00.I debated whether to put that much into fixing(book value 2,000 to 2,500 trade in)I agreed to repairs and was told they'd call when complete. After several days I called to get status on repairs and was told they found axle seal bad and quote went up to $1800.Agreed again apprehensively and waited for call. After several days went by W/O hearing from them I called for info. They then informed me they had found rear wheel bearing bad and would need another $400.00 to fix. I told them no and was completely disgusted with them. Explained I would never have put money into repairs if I knew they would keep asking for more money. After getting home with invoice with charges broke down I decided to investigate charges for parts. They use NAPA and when going online with part numbers they used I found they had inflated prices by $310.00 . Prices online retail were $498.00 and they charged $808.00.When I called owner and told him I was thoroughly discussed with them for pricing he informed me he had to charge more to cover replacement for 3yr 36,000 warranty on parts.
Great work. Honest and dependable. They know how to fix anything.
They are not even worth one star. They Are rude liars and I may even say thefts. They had my husband's car for a diagnosis check and we got back and it worse than when we left it. I would not trust this place with a toy now.
No where on invoice does this info explain or give the customer the choice to waive warranty if they prefer due to additional charges.
Towne View Auto Clinic Napa Autocare Center is a US Car Repair based in Martinsville, Indiana. Towne View Auto Clinic Napa Autocare Center is located at 1465 IN-252, Martinsville, IN 46151, USA.
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